Purpose:
Under the direction of the Executive Administrative Officer, the Director of Organizational Development will lead the strategic development, implementation, management, and continuous improvement of Organizational Development Unit (ODU) services for the Mohawk Council of Kahnawà:ke (MCK).
Roles & Responsibilities
Ensure strategic planning, organizational development, and policy management are carried out effectively within the MCK.
- Ensure necessary frameworks (policies, procedures, processes, tools, systems, etc.) and resources are in place to support effective strategic planning and implementation, organizational development, and policy management.
- Lead the process of acquiring and managing professional services as required, including preparing a scope of work and budget, seeking and reviewing proposals, and negotiating.
- Oversee the strategic planning and implementation process, including strategic planning facilitation, action planning, operational planning, monitoring, analysis, and reporting.
- Oversee the establishment of performance measures and key performance indicators (KPIs) to assess the impact and success of strategic initiatives.
- Support the MCK key leadership team in implementing strategic plan initiatives, tracking progress, and reporting outcomes.
- Facilitate and lead strategic planning processes, policy development, and organizational development interventions related to organizational design.
- Oversee policy management throughout the MCK, including the development, review, and implementation of policies, and support to stakeholders on requirements and best practices.
- Prepare briefing notes and present plans and proposals to the Executive Office, Council of Chiefs, and other stakeholders as required.
Oversee and lead the project and change management office for the MCK, providing direction and support to project managers and change leaders within the organization.
- Ensure adherence to the MCK project and change management frameworks, including policies, methodologies, and reporting procedures.
- Lead projects related to the MCK Strategic Plan, organizational design/development assessments/initiatives, and policy development.
- Ensure sufficient resources are allocated to meet the organization’s needs for project and change management support within approved budgets.
- Provide direction in developing change management strategies that support smooth transitions and organizational adaptation.
- Lead the development and delivery of training, tools, and resources to improve project and management capacity across the organization.
- Facilitate initiatives related to Comprehensive Community Planning (CCP) and the Kahnawà:ke Shared Community Vision.
Lead and support organizational design and development initiatives across the MCK.
- Lead organizational design efforts, ensuring structures, roles, and workflows align with strategic priorities.
- Develop and implement operational assessment standards and schedules to ensure a consistent and structured approach to organizational design and development efforts.
- Ensure operational assessments are tracked and monitored throughout all phases.
- Conduct assessments and provide support and guidance to the MCK key leadership team throughout all phases, including the analysis, planning, design, and implementation.
- Facilitate the completion of close-out reports, ensuring all findings, lessons learned, and outcomes are documented.
- Analyze trends from operational assessments and organizational design projects, providing regular reports and recommendations to the Executive Administrative Officer.
- Ensure operational assessments provide clear, actionable recommendations aimed at improving services, structures, roles, efficiency, accountability, and governance.
Provide leadership and operational management for the Organizational Development Unit.
- Develop and implement strategic plans and objectives for the unit in alignment with the organization’s overall goals and mission.
- Establish performance targets and key performance indicators (KPIs) for the unit, ensuring they align with the broader organizational objectives.
- Oversee the day-to-day operations of the unit, ensuring efficiency, productivity, and quality in all activities.
- Develop, implement, and refine operational processes, procedures, and policies to enhance the unit’s effectiveness.
- Ensure compliance with all relevant regulations, standards, and organizational policies.
- Monitor the unit’s budget, including forecasting expenses and allocating resources effectively.
- Lead and manage the unit’s staff, including recruitment, training, development, and performance evaluation.
- Foster a positive and productive work environment that promotes teamwork, collaboration, and professional growth.
- Serve as the primary point of contact for the unit, representing its interests and activities within the organization and to external stakeholders.
- Collaborate with other units, departments, and external partners to achieve common goals and enhance overall organizational performance.
- Communicate effectively with stakeholders, including the Council of Chiefs, regulatory boards, commissions, senior management, clients, and community members, to provide updates, reports, and information on unit activities.
