Purpose:
The Junior Program Manager researches, analyses, proposes, and actively participates in the development or implementation of new housing programs and services that are aligned with the community’s needs and the strategic direction of the Housing Unit.
Responsible for the continuous improvement of the active programs as per direction and guidelines provided by his/her supervisors.
Is accountable for administering the operational components of the Housing programs, including ongoing monitoring and reporting of program performance as well as collaboration with Federal Funding Agencies and prompt submission of applications and proposals.
Roles & Responsibilities
Assist and participate in the development, implementation, and monitoring of the Housing programs (rental and home ownership); ensuring that programs meet and support the community needs.
- Assists in program research, design, implementation, monitoring, support, and enhancement.
- Participates in research, development, and implementation of housing programs that meet the community’s needs.
- Assists in the coordination of private market engagement and advocacy.
- Monitors and evaluates current Housing programs; continuous improvement of delivery of program/services in partnership with the Client Experience Manager.
- Assesses and provides recommendations to the Program Manager on program improvements; presents recommendations to the Program Manager and the Client Experience Manager.
- Escalates issues related to necessary resources (budgetary and personnel) required for program implementation.
- Participates in the coordination of demographic studies and needs analysis.
- Liaise with the Housing Management Team and Finance or other stakeholders as needed to research program offerings.
- In collaboration with Credit Management and Client Experience Manager, participates in the development and implementation of the financial literacy education programs and workshops for clients and potential clients.
- Collaborates with Housing Managers to develop processes and facilitate new programs and workshops.
- Proposes possible funding and grant opportunities and may act as a liaison with funding agencies and government agencies to secure funding as needed for programs, in close collaboration with the Housing Programs and Projects Management Coordinator.
Manages the administrative and operational components of the Rental Housing program to ensure adherence to standards.
- Collaborates with internal MCK units to develop the necessary support for Housing programs – i.e., Finance, Lands, Capital, Public Relations, Legal, and IT.
- May participate in outside partner engagement and relationship management (CMHC, Banking) under the supervision of the Program Manager and the Programs & Projects Management Coordinator.
- Participates, contributes, and assists in the Budgeting process.
- Liaise with external parties – information gathering and to secure funding (CHMC, Non-profits, other indigenous communities).
- Provide insight and recommendations for determining program rates.
