Purpose:
Provides reception and administrative support services to the various departments within the Client Based Services Unit.
Roles & Responsibilities
Receptionist Services
- Answers, screens, and directs all incoming telephone calls and visitors to the appropriate department personnel.
- Records telephone messages and ensures they are forwarded to the appropriate department.
- Maintains a log for office personnel meetings, conferences/workshops, vacation, sick/personal days.
- Maintains reception and waiting areas.
- Maintains and updates a Reception Manual.
- Distributes documents, correspondence, and mail to appropriate departments.
Administrative Support Services
- Responds to requests for information from community members.
- Photocopies and carries out incoming/outgoing fax transmittals for office staff and clients when requested.
- Arranges for courier and special delivery services.
- Dates, stamps, logs, and prioritizes incoming/outgoing mail.
- Maintains and updates the meeting board.
- Maintains agenda and scheduling of appointments as required.
- Types letters, reports, documents, statements, and charts on request for office staff.
- Distributes cheques for pick-up as required.
- Prepares responses to routine correspondence for office personnel.
- Keeps files up to date.
- Keeps track of meetings, conference calls, and workshops.
- Ensures working order of office machines and maintains required supplies daily.
- Maintains the supply room and office supplies.
- Submits supply orders to the Project Manager/Administrative Lead.
- Maintains kitchen supplies and prepares coffee daily.
- Ensures meeting rooms and kitchen are kept orderly.
- Collects, prepares, and stores recycling material from the shredder, copy room, reception, and kitchen areas for weekly pick-up.
To provide training to all temporary replacement trainees as required
- Provides training to temporary Receptionists to ensure they become familiar with the reception standards.
- Ensures that the training procedures are performed with the utmost professionalism to allow for a positive work environment in the reception area.
- Evaluates temporary replacements and trainees on the job and meets with the Immediate Supervisor to discuss their potential.
- Schedules temporary replacements at reception as needed.
Requirements: ALL REQUIRED DOCUMENTS MUST BE SUBMITTED BEFORE THE DEADLINE FOR YOUR APPLICATION TO BE CONSIDERED
- Letter of intent
- Resume
Applications: Please address your application to Dawn Stacey, Manager of Recruitment & Staffing. Forward your complete application via e-mail only to: Applications@mck.ca
Notes: All forms and requirements are listed on our website: kahnawake.com/jobs
- Please ensure complete applications are submitted as requested. Incomplete applications may not be considered.
- Only candidates selected for an interview will be contacted.
- Preference will be given to Indigenous candidates.
- When adding attachments please use PDF format. Any other formats may be blocked from our system.
