General Manager of Public Safety Services

Purpose:

The Manager of Public Safety Services is responsible for the planning, coordination, and oversight of non-policing functions, including public safety law enforcement, regulatory compliance of animal control, public safety inspections, occupational health and safety (OHS) inspections, and any other public safety-related services across the Territory.

The position ensures the delivery of all activities in alignment with Mohawk Council of Kahnawà:ke (MCK) laws, regulations, and cultural values, and that actions are consistent, fair, and procedurally sound. The Manager plays a key role in integrating activities across other MCK units with compliance functions, building a unified framework that strengthens community safety and regulatory compliance.

Roles & Responsibilities:

Public Safety Operations

• Advise the Director of Public Safety on the development of policies, operational guidelines, and compliance strategies.
• Recommend updates to Kahnawà:ke Public Safety laws, regulations, and enforcement protocols to ensure they are current, enforceable, and culturally relevant.
• Coordinate joint enforcement operations with the Kahnawake Peacekeepers when matters intersect with policing responsibilities.
• Act as the central contact for enforcement-related complaints, escalations, and resolution processes.
• Works in collaboration with the court of Kahnawà:ke and the Kahnawà:ke prosecutor for ongoing files
• Maintain accurate enforcement records and generate timely reports for the Director of Public Safety and the Executive Operations Officer.
• Maintain strong lateral working relationships with the Manager of Emergency Management for coordinated enforcement and support services during emergencies, evacuations, and public safety events.
• Collaborate with other MCK units (e.g., KEPO, Capital, Housing, KLO, etc.) to develop a standardized enforcement and compliance framework across the organization.
• Oversee investigations, ticketing, prosecutions, and compliance initiatives.
• Ensure enforcement, including Animal Control, PSD & OHS inspectors, are trained, equipped, and supported to perform their duties safely and effectively.
• Lead proactive risk and harm reduction programs related to core service mandates.
• Ensure operational continuity of the Public Safety Division during the Director’s absence, as needed.

Leadership and management of Public Safety staff

• Lead, motivate, and develop team members to meet performance standards, and foster a positive work environment.
• Provide regular feedback, coaching, and performance evaluations.
• Recruit, onboard, and train new staff members as needed.
• Plan, coordinate, and oversee daily departmental activities to ensure service quality and efficiency.
• Develop, implement, and monitor processes, procedures, and standards.
• Ensure compliance with all applicable regulations, policies, and safety standards.
• Contribute to departmental and organizational strategic plans.
• Analyze operational performance and implement improvements.
• Manage budgets, track expenditures, and optimize resource allocation.
• Maintain effective communication with employees, senior leadership, clients, and stakeholders.
• Work collaboratively across departments to support organizational goals.
• Prepare reports on performance metrics, trends, and outcomes.
• Use data to make informed decisions and improve results.
• Represent the organization at internal and external meetings or events.
• Manage special projects and initiatives as assigned.

Education & Experience:

• Post-secondary education in law enforcement, public safety, regulatory compliance, or a related field AND
• Minimum 5 years of progressive experience in enforcement, public safety, or regulatory services, with at least 3 years in a supervisory role.

In-depth knowledge of MCK laws, regulations, and procedures is an asset.

Knowledge, Skills & Abilities:

• Strong leadership and people management skills.
• Excellent organizational, time management, and problem-solving abilities.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office Suite and other relevant software.
• Ability to make sound decisions under pressure.
• Commitment to continuous improvement and professional development.
• Enforcement operations and compliance oversight.
• Knowledge of Kahnawà:ke Laws
• Interdepartmental coordination and stakeholder engagement.
• Policy interpretation and application.
• Risk assessment and mitigation.
• Cultural awareness and respect for Kahnawà:ke traditions and governance.
• Demonstrates professionalism, discretion, and courtesy when interacting with internal and external clients, fostering positive and respectful working relationships.
• Maintains confidentiality.
• Adhere to MCK Employment Policies and Kanien’kéha Language initiatives.
• Ability to communicate in the Kanien’kéha and French languages is an asset.
• The willingness to learn the Kanien’kéha language.

Working Environment:

• Five-day work week is performed in an office environment.
• Moderate to high stress due to the nature of work.
• Occasional overtime.

Requirements:

Please address your application to MCK Human Resources. Forward your complete application via e-mail only to:   Applications@mck.ca

• Ensure complete applications are submitted, including Letter of Intent and Resume. Incomplete applications may not be considered. 
• Only candidates selected for an interview will be contacted.
• Preference will be given to Indigenous candidates.
• When adding attachments, please use PDF format. Any other formats may be blocked from our system.

ALL REQUIRED DOCUMENTS MUST BE SUBMITTED BEFORE THE DEADLINE FOR YOUR APPLICATION TO BE CONSIDERED